Noticeboard

 

COVID-19 - VACCINATIONS

Vaccination is the most important thing you can do to protect your community against serious illnesses.  When enough people get vaccinated, it’s harder for a disease to spread to those who can’t have vaccines.

 

We know many people are interested in the COVID-19 vaccination and want to assure you that we are working through a priority list set by the Department of Health.  Please do not contact your GP about getting the vaccine. We will contact patients in order of priority. 

 

All Patients  in the following groups can contact the vaccination centre to have their Covid 19 vaccination by booking online @ https://vaccinations.covid-19.hscni.net/booking or phone 03002007813

  • Anyone who is 16 years of age by 31/3/2021 who has received a recent shielding letter (Clinically Extremely Vulnerable)
  • Anyone who is between 65 and 69 years of age
  • Anyone who is a Carer and is aged 18 and over by 31/3/2021

NEW TEXTING SERVICE NOW AVAILABLE

If you do not wish to receive texts from us please let reception staff know so we can record it in your notes.

If you have updated your mobile number or wish to avail of this service please let reception know.

New Practice Boundary:

To provide the best care for our existing patients we have decided to  reduce our practice radius to 5.5 miles of the surgery.

We will only accept applications from new patients who live within this radius

Any existing patients who CHANGE address to a new address outside the radius will also be asked to re-register with a GP surgery closer to them.

 

 

Appointments

circled_dayAll  face to face consultations are by appointment and can be either made by telephone or in person at the reception desk. Each appointment is for one patient only. All routine appointments are scheduled for 10 minutes duration. Patients have the right to request the doctor of their choice and the surgery will try to accommodate this whenever possible.

Appointments for procedures or medicals may be scheduled. Patients requesting these types of appointments should make the receptionist aware so that the appropriate time is booked for the appointment.

  • With a doctor: For routine consultations we  will offer patients an appointment as soon as possible - the earliest routine appointment may not be with the doctor of your choice.  For medically urgent requests, we will offer an appointment on the same day.
  • With a practice nurse: For routine appointments we will aim to offer an appointment within five working days.

Waiting Times:

  • Surgeries will normally start on time
  • We expect patients to be seen within twenty minutes of their appointment time, and in the event of a delay we will offer an explanation.
  • When a doctor is called away on an emergency we will inform the patients and give them an opportunity to book an alternative appointment, or if preferred, to be seen by another doctor.

Telephone Advice

The receptionist is able to take details from patients for a telephone slot to speak to a doctor regarding a routine matters which does not need an appointment. The receptionist may ask you a few details so that they may obtain some information for the doctor. The doctor may ring you at any time during the day when they have opportunity. If you have an emergency please contact the reception immediately and state that you have a medical emergency. In some cases the receptionist will be required to take some detailed information.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. We monitor the number of patients each month who Do Not Attend  appointments in the health centre. We adhere to a strict DNA policy.

 
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